Dubai, United Arab Emirates

+971566119957

Terms & Conditions

These terms govern the use of home healthcare services provided in Dubai.

1. About the Service

Best Doctor 24x7 Dubai provides home healthcare services including doctor visits, home nursing, IV drip therapy, and lab sample collection at the patient’s location. All services are delivered by DHA licensed medical professionals.

2. Service Availability

Services are available 24x7 across Dubai, subject to staff availability, location accessibility, and confirmation at the time of booking.

3. Booking & Confirmation

A booking is confirmed only after verification by our coordination team via phone or WhatsApp. Incorrect or incomplete details may result in service delay or cancellation.

4. Medical Assessment & Emergencies

Services are provided based on patient-shared information and on-site medical assessment. In medical emergencies, patients must contact Dubai emergency services immediately.

5. DHA Compliance

All doctors and nurses are DHA licensed and verified. Services are delivered in line with Dubai Health Authority regulations. DHA License Number: 8052174.

6. Payments & Charges

Charges depend on the service requested and are communicated at the time of booking. Additional services requested on-site may incur extra charges.

7. Cancellations

Cancellations should be informed as early as possible. Late cancellations or refusals after staff dispatch may be chargeable.

8. Patient Conduct & Safety

Patients and attendants must maintain a safe and respectful environment for medical staff. Unsafe conditions or abusive behavior may result in service refusal.

9. Privacy & Confidentiality

Patient information is handled confidentially and used only for medical and operational purposes, in line with applicable UAE regulations.

10. Limitation of Liability

Best Doctor 24x7 Dubai is not responsible for delays or service limitations caused by factors beyond reasonable control, including traffic conditions, access restrictions, or incorrect patient information.

11. Updates to Terms

These terms may be updated periodically. Continued use of our services indicates acceptance of the latest version.

12. Contact Information

For questions regarding these terms, contact us at info@bestdoctor247.com or call +971 56 611 9957.

Need a Doctor, IV Drip, Lab Test, or Home Nursing in Dubai?

Talk to our DHA-licensed medical team for doctor visits, IV therapy, lab tests, and complete home healthcare support — available 24×7.

Doctor at Home Dubai
Call +971 56 611 9957
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